Solving Problems

The tool we use to make our homeowner interactions better

Valon is on a mission to help every homeowner manage their mortgage and stay up to date on payments. To do this, we’re not only building an intuitive product, but also building a best-in-class customer service team to provide human assistance every step of the way. In this post, we’re

Thoughts & Ideas

Reducing Monthly Payments

Our mission is to be a partner to the homeowners we serve—whether they’re up to date on mortgage payments or experiencing financial hardship. We wanted to share an example of our team providing customer service that brings our mission to life.