Contact Us
We are available Monday to Friday, 9 AM to 8 PM ET, excluding public holidays.
Customer Service
Our Help Center is a good place to learn more about Valon mortgage servicing. If you have more questions, our expert Customer Service team is ready to help.
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Lending
Whether you know what you want or you want to learn about your options, Valon is here to help. Get connected with a Loan Officer to discuss your next steps.
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Financial Hardship Assistance
If you are facing a hardship that makes it difficult to make your mortgage payments, we are here to discuss options that may be available to you.
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Addresses
Valon's addresses are listed below. If you need to send something to us by mail, please choose from the options below. For payments, make sure to use the specified addresses to avoid delays and possible additional fees.
Valon Mortgage, Inc.
PO Box 660043
Dallas, TX 75266-0043
Deluxe
Attn: Valon Mortgage, Inc. – 0043
3000 Kellway Dr. Ste 120
Carrollton, Texas 75006
* Must pay by certified or cashier’s check
Valon Mortgage, Inc.
14647 S 50th St, Suite A-150
Phoenix, AZ 85044
Valon Mortgage, Inc.
9450 SW Gemini Dr PMB 28754
Beaverton, OR 97008
Valon Mortgage, Inc. Loss Draft Department
PO Box 29416
Phoenix, AZ 85038
Valon Mortgage, Inc.
827 West Grove Avenue
Mesa, AZ 85210
Attn: Mortgage Assistance Department
14647 S 50th St Suite A-150
Phoenix, AZ 85044
Valon Mortgage, Inc. and its successors and/or assigns
PO Box 29415
Phoenix, AZ 85038
Valon Mortgage, Inc.
PO Box 29415
Phoenix, AZ 85038
Valon Mortgage, Inc.
6300 Riverside Plaza Ln NW Ste 118 PMB 464190
Albuquerque, NM 87120
FHA Case Number Transfers and Appraisal Transfers
Mortgage lenders who need to request the transfer of an FHA case number or an appraisal must contact Valon directly by email.
