Chasing Complexity: My Path to BizOps and Why I Landed at Valon

By Caitlyn Liu I’ve always gravitated toward roles where the problems are messy and the solutions require both creativity and rigor. That’s what led me from investment banking to consumer tech, and eventually to Valon. At its core, mortgage servicing is deeply complex—layered with regulation, legacy infrastructure, and consumer frustration. I was drawn to the […]